Dropbox for macOS
Accessibility Conformance Report published by Dropbox
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 31 criteria
- Supports
- 21
- Partially supports
- 7
- Does not support
- 0
- Not applicable
- 3
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 20
- Partially supports
- 2
- Does not support
- 0
- Not applicable
- 2
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: View the original report published by Dropbox.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (86)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | The application supports Non-text Content. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | The application does not use audio or video content. |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | The application does not use audio or video content. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | The application does not use audio or video content. |
| 1.3.1 | Info and Relationships | A | Partially Supports | ● The Unread Notifications badge on the Notifications button in the Dropbox tray menu is not identified by VoiceOver. |
| 1.3.2 | Meaningful Sequence | A | Supports | The application supports Meaningful Sequence. |
| 1.3.3 | Sensory Characteristics | A | Supports | The application supports Sensory Characteristics. |
| 1.4.1 | Use of Color | A | Supports | The application supports Use of Color. |
| 1.4.2 | Audio Control | A | Supports | The application does not use audio or video content. |
| 2.1.1 | Keyboard | A | Partially Supports | ● VoiceOver cannot access the folder link presented on file rows in the Dropbox tray menu. |
| 2.1.2 | No Keyboard Trap | A | Supports | The application supports No Keyboard Trap. |
| 2.1.4 | Character Key Shortcuts | A | Supports | The application supports Character Key Shortcuts. |
| 2.2.1 | Timing Adjustable | A | Supports | The application supports Timing Adjustable. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | The application supports Pause, Stop, Hide. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | The application supports Three Flashes or Below Threshold. |
| 2.4.1 | Bypass Blocks | A | Supports | The application supports Bypass Blocks. |
| 2.4.2 | Page Titled | A | Supports | The application supports Page Titled. |
| 2.4.3 | Focus Order | A | Partially Supports | ● The keyboard focus and VoiceOver focus does not automatically move to the active window or modal overlay during some setup userflows. ● The focus is able to escape modal overlays during some setup userflows. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | The application supports Link Purpose (In Context). |
| 2.5.1 | Pointer Gestures | A | Supports | The application supports Pointer Gestures. |
| 2.5.2 | Pointer Cancellation | A | Partially Supports | ● Tabs in the tray menu trigger on the mouse-down event. |
| 2.5.3 | Label in Name | A | Supports | The application supports Label in Name. |
| 2.5.4 | Motion Actuation | A | Supports | The application supports Motion Actuation. |
| 3.1.1 | Language of Page | A | Supports | The application supports Language of Page. |
| 3.2.1 | On Focus | A | Partially Supports | ● In some windows, tabs automatically become active when read by VoiceOver. |
| 3.2.2 | On Input | A | Supports | The application supports On Input. |
| 3.2.6 | Consistent Help | A | Supports | The application supports Consistent Help. |
| 3.3.1 | Error Identification | A | Supports | The application supports Error Identification. |
| 3.3.2 | Labels or Instructions | A | Partially Supports | ● The screen reader does not announce search results in the Dropbox tray menu as they load onto the screen. ● Buttons in the Dropbox tray menu do not display tooltips when selected by the keyboard focus. |
| 3.3.7 | Redundant Entry | A | Supports | The application supports Redundant Entry. |
| 4.1.2 | Name, Role, Value | A | Partially Supports | ● List items in the Dropbox tray menu do not include a role descriptor in their screen reader description ● File information on items in the Dropbox tray menu is not read by VoiceOver |
| 1.2.4 | Captions (Live) | AA | Not Applicable | The application does not use audio or video content. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | The application does not use audio or video content. |
| 1.3.4 | Orientation | AA | Supports | The application supports Orientation. |
| 1.3.5 | Identify Input Purpose | AA | Supports | The application supports Identify Input Purpose. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | ● The number displayed on red notification badges does not pass contrast requirements. |
| 1.4.4 | Resize text | AA | Supports | The application supports Resize Text. |
| 1.4.5 | Images of Text | AA | Supports | The application supports Images of Text. |
| 1.4.10 | Reflow | AA | Supports | The application supports Reflow. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | ● The keyboard focus does not pass contrast requirements while on blue buttons. |
| 1.4.12 | Text Spacing | AA | Supports | The application supports Text Spacing. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | The application supports Content on Hover or Focus. |
| 2.4.5 | Multiple Ways | AA | Supports | The application supports Multiple Ways. |
| 2.4.6 | Headings and Labels | AA | Supports | ● The search button incorrectly has a “Selected” label applied when read by VoiceOver. |
| 2.4.7 | Focus Visible | AA | Supports | The application supports Focus Visible. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 2.5.7 | Dragging Movements | AA | Supports | The application supports Dragging Movements. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | The application supports Target Size (Minimum). |
| 3.1.2 | Language of Parts | AA | Supports | The application supports Language of Parts. |
| 3.2.3 | Consistent Navigation | AA | Supports | The application supports Consistent Navigation. |
| 3.2.4 | Consistent Identification | AA | Supports | The application supports Consistent Identification. |
| 3.3.3 | Error Suggestion | AA | Supports | The application supports Error Suggestion. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | The application supports Error Prevention (Legal, Financial, Data). |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | The application supports Accessible Authentication (Minimum). |
| 4.1.3 | Status Messages | AA | Supports | The application supports Status Messages. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | Not Evaluated |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | Not Evaluated |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | Not Evaluated |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | Not Evaluated |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.2.3 | No Timing | AAA | Not Evaluated | Not Evaluated |
| 2.2.4 | Interruptions | AAA | Not Evaluated | Not Evaluated |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | Not Evaluated |
| 2.2.6 | Timeouts | AAA | Not Evaluated | Not Evaluated |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | Not Evaluated |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | Not Evaluated |
| 2.4.8 | Location | AAA | Not Evaluated | Not Evaluated |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | Not Evaluated |
| 2.4.10 | Section Headings | AAA | Not Evaluated | Not Evaluated |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | Not Evaluated |
| 2.5.5 | Target Size | AAA | Not Evaluated | Not Evaluated |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | Not Evaluated |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | Not Evaluated |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | Not Evaluated |
| 3.1.5 | Reading Level | AAA | Not Evaluated | Not Evaluated |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | Not Evaluated |
| 3.2.5 | Change on Request | AAA | Not Evaluated | Not Evaluated |
| 3.3.5 | Help | AAA | Not Evaluated | Not Evaluated |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | Not Evaluated |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated | Not Evaluated |
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