Zoom Docs
Accessibility Conformance Report published by Zoom
Partial extraction. We read 1 of 31 Level A and 20 of 24 Level AA criteria from this document (38% coverage). The remainder are missing from our extraction, not necessarily from Zoom's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 1 criteria
- Supports
- 0
- Partially supports
- 1
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 15
- Partially supports
- 3
- Does not support
- 0
- Not applicable
- 2
- Not evaluated
- 0
Source: View the original report published by Zoom.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (21)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | The product provides text-alternatives to most non-text content. Programmatic labeling techniques such as aria-labels and alt-text, are used to allow assistive technologies users to decipher the nature and purpose of non-text content. Docs authoring does not yet offer the ability to add alt-text to user uploaded images, however a caption can be added to the image, which is perceivable to the screen reader. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | The product does not contain live media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | The product does not contain live media. |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | The product properly identifies input purposes where appropriate. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | The product follows the minimal color contrast ratio for the text over the background. Exceptions Include: ● Some elements in the activity center have insufficient color contrast. |
| 1.4.4 | Resize text | AA | Supports | The product web pages use frameworks that support the resizing of text. |
| 1.4.5 | Images of Text | AA | Supports | The product uses text rather than images of text to present information. |
| 1.4.10 | Reflow | AA | Supports | The product framework, such as toolbars and document portals, do not require scrolling in two dimensions to present content without loss of information. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | The product UI follows the 3:1 minimal contrast ratio for the visual presentation UI components against adjacent colors. Exceptions Include: ● Focus indicators for many menu items utilize a grey background fill that does not pass a 3:1 color contrast. |
| 1.4.12 | Text Spacing | AA | Supports | The product supports spacing changes without the loss of content. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | The product utilizes content on hover or focus which are hoverable, and persistent. |
| 2.4.5 | Multiple Ways | AA | Supports | The product only contains a few pages. |
| 2.4.6 | Headings and Labels | AA | Supports | The product provides descriptive labels and headings all throughout to help users understand the content structure of pages. |
| 2.4.7 | Focus Visible | AA | Partially Supports | The product provides a visible focus indicator when elements receive keyboard focus. Exceptions include: ● Some elements in the activity center do not show a visible focus indicator. Remediations are currently planned for Q2 2025. |
| 3.1.2 | Language of Parts | AA | Supports | The product supports the HTML language attribute. |
| 3.2.3 | Consistent Navigation | AA | Supports | The product provides re-used navigation in the same order between pages. |
| 3.2.4 | Consistent Identification | AA | Supports | The product is designed with product components and visual style uniformity in mind. |
| 3.3.3 | Error Suggestion | AA | Supports | The product uses form fields with automatic error detection and error descriptions. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | The product identifies input errors for financial transactions. |
| 4.1.3 | Status Messages | AA | Supports | The product utilizes some alerts with the “role=alert” attributes to make the status message programmatically available to assistive technologies. |
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