ACR Index Accessibility Conformance Reports for software

Zoom Outlook Plug-in (macOS)

Accessibility Conformance Report published by Zoom

Conformance by level

Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.

Source: View the original report published by Zoom.

These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.

All reported criteria (100)

Conformance as stated by Zoom in its published report.
CriterionNameLevel ConformanceRemarks from vendor
1.1.1 Non-text Content A Supports All non-text content provide text alternatives.
1.2.1 Audio-only and Video-only (Prerecorded) A Not Applicable The product does not contain audio-only or video-only content.
1.2.2 Captions (Prerecorded) A Not Applicable The product does not contain any pre-recorded content
1.2.3 Audio Description or Media Alternative (Prerecorded) A Not Applicable The product does not contain any pre-recorded content
1.3.2 Meaningful Sequence A Supports The product employs a tab order that is logical and follows the visual order of elements.
1.3.3 Sensory Characteristics A Supports The product does not rely solely on sensory characteristics such as shape, size, visual location, orientation, or sound to convey information about content and elements.
1.4.1 Use of Color A Supports The product does not convey information without solely using color differences.
1.4.2 Audio Control A Not Applicable The product does not have automatically played audio.
2.1.1 Keyboard A Supports The product is fully keyboard accessible
2.1.2 No Keyboard Trap A Supports The product allows for keyboard navigation throughout the application without keyboard trap.
2.1.4 Character Key Shortcuts A Not Applicable The product does not support keyboard shortcuts
2.2.1 Timing Adjustable A Not Applicable The product does not have time-limited content.
2.2.2 Pause, Stop, Hide A Not Applicable The product does not have content that automatically moves, blinks, scrolls, or auto-updates.
2.3.1 Three Flashes or Below Threshold A Not Applicable The product does not have flashing content.
2.4.1 Bypass Blocks A Not Applicable The product is not developed with markup languages.
2.4.2 Page Titled A Not Applicable The product is not a web application
2.4.3 Focus Order A Supports The product supports a tab order that is consistent with the visual order of the application.
2.4.4 Link Purpose (In Context) A Not Applicable The product does not contain external links to web pages.
2.5.1 Pointer Gestures A Supports The product does not require any multi-point gestures in order to operate content.
2.5.2 Pointer Cancellation A Not Applicable The product does not use down-events to execute functions.
2.5.3 Label in Name A Supports The product uses programmatic labels that match the visual label of elements.
2.5.4 Motion Actuation A Not Applicable The product does not contain any functionality that is triggered by gestures or by moving a device.
3.1.1 Language of Page A Supports The product ensures that the language can be programmatically determined.
3.2.1 On Focus A Supports The product does not initiate changes of context upon the focusing of elements.
3.2.2 On Input A Supports The product does not initiate changes of context upon user input.
3.2.6 Consistent Help A Not Applicable The product is an embedded plug-in, not a website with applicable help sections.
3.3.1 Error Identification A Supports The product detects errors and displays error messages upon submitting invalid data.
3.3.2 Labels or Instructions A Supports The product uses visible form labels that are associated with form controls.
3.3.7 Redundant Entry A Not Applicable The product does not contain multi-step processes where users have to re-enter the same information.
4.1.1 Parsing A Not Applicable The product is not a web application.
4.1.2 Name, Role, Value A Supports Most of the elements in the product provide the necessary role, state, and value information to assistive technologies.
1.2.4 Captions (Live) AA Not Applicable The product does not contain live audio content.
1.2.5 Audio Description (Prerecorded) AA Not Applicable The product does not have multimedia content.
1.3.4 Orientation AA Not Applicable The product does not restrict its view to a single display orientation
1.3.5 Identify Input Purpose AA Not Applicable The product is not a web application.
1.4.3 Contrast (Minimum) AA Supports The product follows the minimal color contrast ratio for the text over the background.
1.4.4 Resize text AA Supports The product use frameworks that support the resizing of text.
1.4.5 Images of Text AA Supports The product uses text rather than images of text to present information.
1.4.10 Reflow AA Supports The product does not require scrolling in two dimensions to present content without loss of information.
1.4.11 Non-text Contrast AA Supports The product follows the 3:1 minimal contrast ratio for the visual presentation UI components against adjacent colors.
1.4.12 Text Spacing AA Not Applicable The product is not implemented with markup languages.
1.4.13 Content on Hover or Focus AA Not Applicable The product does not utilize the on hover or on focus technique.
2.4.5 Multiple Ways AA Not Applicable The product is not a web application.
2.4.6 Headings and Labels AA Supports The product utilizes headings and labels to describe elements
2.4.7 Focus Visible AA Supports The product provides a visible focus indicator when elements receive keyboard focus.
2.4.11 Focus Not Obscured (Minimum) AA Supports The product ensures that focus indicators do not obstruct content.
2.5.7 Dragging Movements AA Supports The product does not solely rely on dragging movements in its features.
2.5.8 Target Size (Minimum) AA Supports The product ensures that targets meet the minimum dimensions.
3.1.2 Language of Parts AA Not Applicable The product does not contain alternate languages in parts of the UI.
3.2.3 Consistent Navigation AA Not Applicable The product is not a web application.
3.2.4 Consistent Identification AA Supports The product uses consist of components all throughout.
3.3.3 Error Suggestion AA Supports The product provides error suggestions for input errors
3.3.4 Error Prevention (Legal, Financial, Data) AA Not Applicable The product does not cause legal commitments or financial transactions for the user.
3.3.8 Accessible Authentication (Minimum) AA Supports The product provides several authentication methods such as 3rd party authentication or phone number sign in.
4.1.3 Status Messages AA Supports The product announces the status message to assistive technologies
502.2.1 User Control of Accessibility Features - Not Applicable The product is not platform software
502.2.2 No Disruption of Accessibility Features - Supports The product does not disrupt or disable operating system accessibility features.
502.3.1 Object Information - Supports The product provides the necessary role, state, and value information to assistive technologies.
502.3.2 Modification of Object Information - Supports The product provides assistive technologies with the ability to modify states and properties of all applicable objects.
502.3.3 Row, Column, and Headers - Supports The product does not make use of tables.
502.3.4 Values - Supports All values can be programmatically determined by assistive technologies
502.3.5 Modification of Values - Supports The product allows assistive technologies to modify values of all applicable objects.
502.3.6 Label Relationships - Supports All controls are programmatically associated with their respective labels.
502.3.7 Hierarchical Relationships - Supports The product exposes all parent-child relationship programmatically to assistive technologies.
502.3.8 Text - Supports The product ensures that all text can be programmatically determined by assistive technologies.
502.3.9 Modification of Text - Supports The product allows assistive technologies to modify all applicable texts.
502.3.10 List of Actions - Supports The product ensures that most controls programmatically expose its list of information to assistive technologies
502.3.11 Actions on Objects - Supports The product ensures that elements make available their actions to assistive technologies.
502.3.12 Focus Cursor - Supports The product utilizes visible focus indicators throughout the application to indicate where the keyboard focus is at all times.
502.3.13 Modification of Focus Cursor - Supports The product allows assistive technologies to control the focus and selection cursor on all controls.
502.3.14 Event Notification - Supports The product announces the status message to assistive technologies
503.4.1 Caption Controls - Not Applicable The product does not offer media playback
503.4.2 Audio Description Controls - Not Applicable The product does not offer media playback
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion - Not Applicable The product does not provide authoring tools to convert content from one format to another.
504.2.2 PDF Export - Not Applicable This product does not export to PDF.
4.2.1 Usage without vision - Supports The product provides functions that can be used by users without vision. The majority of the features and content in the product is keyboard and screen reader accessible.
4.2.2 Usage with limited vision - Supports The product is accessible to users with low vision.
4.2.3 Usage without perception of colour - Supports The product can be used without the perception of color.
4.2.4 Usage without hearing - Supports The product can be used without the use of hearing.
4.2.5 Usage with limited hearing - Supports The product can be used without the use of hearing.
4.2.6 Usage without vocal capability - Supports The product can be fully operated without the use of speech.
4.2.7 Usage with limited manipulation or strength - Supports The product is fully functional with limited strength.
4.2.8 Usage with limited reach - Supports The product is fully functional with limited reach.
4.2.9 Minimize photosensitive seizure triggers - Supports The product does not contain flashing content that might trigger seizures.
4.2.10 Usage with limited cognition - Supports The product is functional for users with limited language, cognitive, and learning abilities.
4.2.11 Privacy - Supports The product has accessibility components that maintain users’ privacy.
5.1.4 Functionality closed to text enlargement - Not Applicable The product is not closed software
5.1.5 Visual output for auditory information - Not Applicable The product is not closed software
5.5.1 Means of operation - Not Applicable The product is not hardware
5.5.2 Operable parts discernibility - Not Applicable The product is not hardware
5.6.1 Tactile or auditory status - Not Applicable The product is not hardware
5.6.2 Visual status - Not Applicable The product is not hardware
11.4.1 User control of accessibility features - Not Applicable The product is not platform software.
11.4.2 No disruption of accessibility features - Supports The product supports user preferences from platform settings for color, contrast, font type, font size, and focus cursor.
11.6.3 Preservation of accessibility information in transformations - Not Applicable The product does not provide authoring tools to convert content from one format to another.
11.6.4 Repair assistance - Does Not Support The product does not offer accessibility repair assistance.
11.6.5 Templates - Not Applicable The product does not provide templates for content creation.
12.1.1 Accessibility and compatibility features - Supports Product documentation regarding the product’s accessibility features can be found online at the Zoom Help Center and Zoom Accessibility page.
12.2.2 Information on accessibility and compatibility features - Supports Product documentation regarding the product’s accessibility features can be found online at the Zoom Help Center and Zoom Accessibility page.
12.2.3 Effective communication - Supports Zoom support services accommodate the diverse needs of individuals with disabilities.

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