Zoom Outlook Plug-in (Windows)
Accessibility Conformance Report published by Zoom
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 16
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 16
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 12
- Partially supports
- 0
- Does not support
- 1
- Not applicable
- 11
- Not evaluated
- 0
Source: View the original report published by Zoom.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (101)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | All non-text content provide text alternatives. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | The product does not contain audio-only or video-only content. |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | The product does not contain any pre-recorded content |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | The product does not contain any pre-recorded content |
| 1.3.1 | Info and Relationships | A | Supports | The product associates controls with their respective labels. |
| 1.3.2 | Meaningful Sequence | A | Supports | The product employs a tab order that is logical and follows the visual order of elements. |
| 1.3.3 | Sensory Characteristics | A | Supports | The product does not rely solely on sensory characteristics such as shape, size, visual location, orientation, or sound to convey information about content and elements. |
| 1.4.1 | Use of Color | A | Supports | The product does not convey information without solely using color differences. |
| 1.4.2 | Audio Control | A | Not Applicable | The product does not have automatically played audio. |
| 2.1.1 | Keyboard | A | Supports | The product contains elements that are keyboard accessible. |
| 2.1.2 | No Keyboard Trap | A | Supports | The product allows for keyboard navigation throughout the application without keyboard trap. |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | The product does not support keyboard shortcuts |
| 2.2.1 | Timing Adjustable | A | Not Applicable | The product does not have time-limited content. |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | The product does not have content that automatically moves, blinks, scrolls, or auto- updates. |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | The product does not have flashing content. |
| 2.4.1 | Bypass Blocks | A | Not Applicable | The product is not developed with markup languages. |
| 2.4.2 | Page Titled | A | Not Applicable | The product is not a web application |
| 2.4.3 | Focus Order | A | Supports | The product supports a tab order that is consistent with the visual order of the application. |
| 2.4.4 | Link Purpose (In Context) | A | Not Applicable | The product does not contain external links to web pages. |
| 2.5.1 | Pointer Gestures | A | Not Applicable | The product does not require any multi-point gestures in order to operate content. |
| 2.5.2 | Pointer Cancellation | A | Not Applicable | The product does not use down-events to execute functions. |
| 2.5.3 | Label in Name | A | Supports | The product uses programmatic labels that match the visual label of elements. |
| 2.5.4 | Motion Actuation | A | Not Applicable | The product does not contain any functionality that is triggered by gestures or by moving a device. |
| 3.1.1 | Language of Page | A | Supports | The product ensures that the language can be programmatically determined. |
| 3.2.1 | On Focus | A | Supports | The product does not initiate changes of context upon the focusing of elements. |
| 3.2.2 | On Input | A | Supports | The product does not initiate changes of context upon user input. |
| 3.2.6 | Consistent Help | A | Not Applicable | The product is a plugin, and not a standalone set of web pages with help sections. |
| 3.3.1 | Error Identification | A | Supports | The product detects errors and displays error messages upon submitting invalid data. |
| 3.3.2 | Labels or Instructions | A | Supports | The product uses visible form labels that are associated with form controls. Required fields are determined programmatically and identified with appropriate labels or legends. |
| 3.3.7 | Redundant Entry | A | Supports | The product ensures form fields are appropriately populated and/or provides the users options to select to reduce the need of remembering information. |
| 4.1.1 | Parsing | A | Not Applicable | The product is not a web application. |
| 4.1.2 | Name, Role, Value | A | Supports | Most of the elements in the product provide the necessary role, state, and value information to assistive technologies. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | The product does not contain live audio content. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | The product does not have multimedia content. |
| 1.3.4 | Orientation | AA | Not Applicable | The product does not restrict its view to a single display orientation |
| 1.3.5 | Identify Input Purpose | AA | Not Applicable | The product is not a web application. |
| 1.4.3 | Contrast (Minimum) | AA | Supports | All elements in the product meet the minimum color contrast ratio. |
| 1.4.4 | Resize text | AA | Supports | The product use frameworks that support the resizing of text. |
| 1.4.5 | Images of Text | AA | Supports | The product uses text rather than images of text to present information. |
| 1.4.10 | Reflow | AA | Supports | The product does not require scrolling in two dimensions to present content without loss of information. |
| 1.4.11 | Non-text Contrast | AA | Supports | The product follows the 3:1 minimal contrast ratio for the visual presentation UI components against adjacent colors. |
| 1.4.12 | Text Spacing | AA | Not Applicable | The product is not implemented with markup languages. |
| 1.4.13 | Content on Hover or Focus | AA | Not Applicable | The product does not utilize the on hover or on focus technique. |
| 2.4.5 | Multiple Ways | AA | Not Applicable | The product is not a web application. |
| 2.4.6 | Headings and Labels | AA | Supports | The product utilizes headings and labels to describe elements |
| 2.4.7 | Focus Visible | AA | Supports | The product provides a visible focus indicator when elements receive keyboard focus. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | The product ensures that focus indicators do not obstruct content. |
| 2.5.7 | Dragging Movements | AA | Supports | The product does not require dragging movements. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | The product ensures that targets meet the minimum dimensions. |
| 3.1.2 | Language of Parts | AA | Not Applicable | The product does not contain alternate languages in parts of the UI. |
| 3.2.3 | Consistent Navigation | AA | Not Applicable | The product is not a web application. |
| 3.2.4 | Consistent Identification | AA | Supports | The product consist of components all throughout. |
| 3.3.3 | Error Suggestion | AA | Does Not Support | The product does not use error suggestions for its form fields. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Not Applicable | The product does not cause legal commitments or financial transactions for the user. |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | The product provides several authentication methods such as 3rd party authentication or phone number sign in. |
| 4.1.3 | Status Messages | AA | Not Applicable | The product is not a web application |
| 502.2.1 | User Control of Accessibility Features | - | Not Applicable | The product is not platform software |
| 502.2.2 | No Disruption of Accessibility Features | - | Does Not Support | The plug-in does not honor user-defined color and high contrast settings in Windows. The plug-in in for Windows uses Owner-Draw technique, which does not inherit operating system high contrast settings. |
| 502.3.1 | Object Information | - | Supports | The product provides the necessary role, state, and value information to assistive technologies. |
| 502.3.2 | Modification of Object Information | - | Supports | The product provides assistive technologies with the ability to modify states and properties of all applicable objects. |
| 502.3.3 | Row, Column, and Headers | - | Supports | The product does not make use of tables. |
| 502.3.4 | Values | - | Supports | All values can be programmatically determined by assistive technologies |
| 502.3.5 | Modification of Values | - | Supports | The product allows assistive technologies to modify values of all applicable objects. |
| 502.3.6 | Label Relationships | - | Supports | All controls are programmatically associated with their respective labels. |
| 502.3.7 | Hierarchical Relationships | - | Supports | The product exposes all parent-child relationship programmatically to assistive technologies. |
| 502.3.8 | Text | - | Supports | The product ensures that all text can be programmatically determined by assistive technologies. |
| 502.3.9 | Modification of Text | - | Supports | The product allows assistive technologies to modify all applicable texts. |
| 502.3.10 | List of Actions | - | Supports | The product ensures that most controls programmatically expose its list of information to assistive technologies. |
| 502.3.11 | Actions on Objects | - | Supports | The product ensures that elements make available their actions to assistive technologies. |
| 502.3.12 | Focus Cursor | - | Supports | The product utilizes visible focus indicators throughout the application to indicate where the keyboard focus is at all times. |
| 502.3.13 | Modification of Focus Cursor | - | Supports | The product allows assistive technologies to control the focus and selection cursor on all controls. |
| 502.3.14 | Event Notification | - | Not Applicable | The product is not developed with markup languages. |
| 503.4.1 | Caption Controls | - | Not Applicable | The product does not offer media playback |
| 503.4.2 | Audio Description Controls | - | Not Applicable | The product does not offer media playback |
| 504.2.1 | Preservation of Information Provided for Accessibility in Format Conversion | - | Not Applicable | The product does not provide authoring tools to convert content from one format to another. |
| 504.2.2 | PDF Export | - | Not Applicable | This product does not export to PDF. |
| 4.2.1 | Usage without vision | - | Supports | The product provides function that can be used by users without vision. The majority of the features and content in the product is keyboard and screen reader accessible. |
| 4.2.2 | Usage with limited vision | - | Supports | The product is accessible to users with low vision. |
| 4.2.3 | Usage without perception of colour | - | Supports | The product can be used without the perception of color. |
| 4.2.4 | Usage without hearing | - | Supports | The product can be used without the use of hearing. |
| 4.2.5 | Usage with limited hearing | - | Supports | The product can be used without the use of hearing. |
| 4.2.6 | Usage without vocal capability | - | Supports | The product can be fully operated without the use of speech. |
| 4.2.7 | Usage with limited manipulation or strength | - | Supports | The product is fully functional with limited strength. |
| 4.2.8 | Usage with limited reach | - | Supports | The product is fully functional with limited reach. |
| 4.2.9 | Minimize photosensitive seizure triggers | - | Supports | The product does not contain flashing content that might trigger seizures. |
| 4.2.10 | Usage with limited cognition | - | Supports | The product is functional for users with limited language, cognitive, and learning abilities. |
| 4.2.11 | Privacy | - | Supports | The product has accessibility components that maintain users’ privacy. |
| 5.1.4 | Functionality closed to text enlargement | - | Not Applicable | The product is not closed software |
| 5.1.5 | Visual output for auditory information | - | Not Applicable | The product is not closed software |
| 5.5.1 | Means of operation | - | Not Applicable | The product is not hardware |
| 5.5.2 | Operable parts discernibility | - | Not Applicable | The product is not hardware |
| 5.6.1 | Tactile or auditory status | - | Not Applicable | The product is not hardware |
| 5.6.2 | Visual status | - | Not Applicable | The product is not hardware |
| 11.4.1 | User control of accessibility features | - | Not Applicable | The product is not platform software. |
| 11.4.2 | No disruption of accessibility features | - | Does Not Support | The plug-in does not honor user-defined color and high contrast settings in Windows. The plug-in in Windows uses Owner-Draw technique, which does not inherit operating system high contrast settings. |
| 11.6.3 | Preservation of accessibility information in transformations | - | Not Applicable | The product does not provide authoring tools to convert content from one format to another. |
| 11.6.4 | Repair assistance | - | Does Not Support | The product does not offer accessibility repair assistance. |
| 11.6.5 | Templates | - | Not Applicable | The product does not provide templates for content creation. |
| 12.1.1 | Accessibility and compatibility features | - | Supports | Product documentation regarding the product’s accessibility features can be |
| 12.2.2 | Information on accessibility and compatibility features | - | Supports | Product documentation regarding the product’s accessibility features can be found online at the Zoom Help Center and Zoom Accessibility page. |
| 12.2.3 | Effective communication | - | Supports | Zoom support services accommodate the diverse needs of individuals with disabilities. |
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