Zoom Virtual Agent
Accessibility Conformance Report published by Zoom
Partial extraction. We read 1 of 31 Level A and 15 of 24 Level AA criteria from this document (29% coverage). The remainder are missing from our extraction, not necessarily from Zoom's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 1 criteria
- Supports
- 1
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 0
Level AA — 15 criteria
- Supports
- 13
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 2
- Not evaluated
- 0
Source: View the original report published by Zoom.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (16)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | Zoom Virtual Agent provides text-alternatives to most non-text content. Programmatic labeling techniques such as aria-labels and alt-text, are used to allow assistive technology users to decipher the nature and purpose of non-text content. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | Zoom Virtual Agent does not have live video. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | Zoom Virtual Agent does not contain live or prerecorded videos. |
| 1.3.4 | Orientation | AA | Supports | Zoom Virtual Agent does not restrict its view to a single display orientation |
| 1.3.5 | Identify Input Purpose | AA | Supports | Zoom Virtual Agent page make use of the autocomplete attribute wherever it is applicable |
| 1.4.3 | Contrast (Minimum) | AA | Supports | Zoom Virtual Agent follows the minimal color contrast ratio for the text over the background. |
| 1.4.4 | Resize text | AA | Supports | Zoom Virtual Agent web pages use frameworks that support the resizing of text. |
| 1.4.5 | Images of Text | AA | Supports | Zoom Virtual Agent uses text rather than images of text to present information. |
| 1.4.10 | Reflow | AA | Supports | Zoom Virtual Agent does not require scrolling in two dimensions to present content without loss of information. |
| 1.4.11 | Non-text Contrast | AA | Supports | The product UI follows the 3:1 minimal contrast ratio for the visual presentation UI components against adjacent colors. |
| 1.4.12 | Text Spacing | AA | Supports | Zoom Virtual Agent webpages support spacing changes without the loss of content. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | Zoom Virtual Agent utilizes content on hover or focus which are hoverable, and persistent. |
| 2.4.5 | Multiple Ways | AA | Supports | Zoom Virtual Agent admin pages provide multiple ways of navigation |
| 2.4.6 | Headings and Labels | AA | Supports | Zoom Virtual Agent provides descriptive labels and headings all throughout to help users understand the content structure of pages. |
| 2.4.7 | Focus Visible | AA | Supports | Zoom Virtual Agent provides a visible focus indicator when elements receive keyboard focus. Please see WCAG 2.1.1 Keyboard for more information about keyboard accessibility support. |
| 3.1.2 | Language of Parts | AA | Supports | Zoom Virtual Agent supports the HTML language attribute. |
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